Privacy Policy
1. Information We Collect
- Personal Details: Name, Date of Birth, Time and Place of Birth, Gender.
- Contact Details: Email address, phone number, address.
- Payment Information: Securely processed via third-party gateways.
- Usage Data: IP address, browser info, pages visited, session duration, cookies.
2. How We Use Your Information
- To provide astrology consultations and spiritual services.
- To send booking confirmations, session details, and updates.
- To securely process payments and issue invoices.
- To improve our website, services, and user experience.
- To comply with legal or regulatory requirements.
3. Sharing Your Information
We do not sell or rent your information. We may share it with:
- Trusted service providers like payment processors and booking platforms.
- Government or law enforcement if legally required.
4. Cookies and Tracking
We use cookies and analytics tools to improve website performance. You may disable cookies in your browser settings.
5. Payment Security
We use trusted third-party payment gateways (e.g., Razorpay, Stripe) for secure transactions. We do not store your credit/debit card details.
6. Data Retention
We retain your data only as long as needed to fulfill services and comply with applicable laws.
7. Your Rights
You have the right to:
- Access or correct your personal information.
- Request deletion of your data.
- Withdraw consent where applicable.
To exercise your rights, please contact: ashishhastrologer@gmail.com
8. Children’s Privacy
Our services are intended for adults 18+. We do not knowingly collect data from children.
9. Third-Party Links
We are not responsible for the content or privacy practices of third-party websites linked on our site.
10. Changes to This Policy
We may update this Privacy Policy. Any changes will be posted with an updated effective date.
11. Refund & Cancellation Policy
We offer astrology consultations and spiritual services tailored specifically for each client. Please read our refund policy carefully:
- Post-Delivery: No refund once a session has been delivered (live or recorded).
- Pre-Session Cancellation: 100% refund if cancelled at least 24 hours before the scheduled session.
- No-show: No refund for missed sessions. Rescheduling may be considered at our discretion.
- Payment Errors: Refunds will be issued in case of duplicate or erroneous charges.
- Service Validity: Booked services must be claimed within 30 days of purchase.
Refunds (if approved) will be processed to the original payment method within 7–10 business days.
For any refund/cancellation requests, email us at hello@ashishhastrologer.com or WhatsApp: +91 9999721453